This Woolbet cookie policy explains, in plain language, what cookies are and why we rely on them to run our site properly. We use small text files stored on your device to remember your preferences, keep you signed in between pages, and understand how visitors move through our slots, live dealer and payment sections. We never use cookies to identify you personally without your consent, and we always give you a way to change your mind.
We wrote this Woolbet cookie policy because transparency matters to us as much as it matters to you. Cookies are not unique to our site; nearly every modern website uses them in some form, from remembering a language setting to keeping a shopping basket intact. Where we differ is in how clearly we try to explain the choices you have, and how easily you can act on them from any device.
What Cookies Do on Our Site
Cookies fall broadly into a few working categories, and we use several of them at once to keep the experience smooth. Some are strictly necessary, meaning our pages would not function correctly without them — these handle things like session security and basic navigation. Others are functional, remembering choices such as your preferred display settings so you do not have to reset them on every visit.
We also use cookies that help us understand overall traffic patterns, such as which pages are viewed most and how long a typical visit lasts. This information is aggregated and does not identify you individually. It simply helps us notice when a page is confusing, slow, or rarely used, so we can improve it over time rather than guessing at what our visitors need.
Necessary and Functional Cookies
Necessary cookies keep your session active as you move between our home page, our promotions area and our account pages, without which basic browsing would break down. Functional cookies remember smaller preferences, like whether you dismissed a notice, so we are not repeating the same message every time you load a page. Neither category is used for advertising, and both can usually be limited through your browser settings, though doing so may affect how parts of the site behave.
Analytics and Performance Cookies
Analytics cookies tell us, in general terms, how visitors reach us and which sections they spend time in. We look at this data to prioritise fixes and improvements rather than to build a profile of any one visitor. If you prefer not to be counted in this way, most browsers let you block third-party analytics cookies while still allowing the site to load normally.
A note on browser controls
Every modern browser lets you view, delete or block cookies through its settings menu, and you can usually do this per site rather than all at once. Blocking every cookie may stop some pages from remembering your choices between visits.
Managing Your Cookie Preferences
You are always in control of the cookies you accept from us. Most browsers show a cookie icon or a privacy section in their settings where you can review what has been stored and remove it selectively. We also display a notice when you first visit, giving you the option to accept or adjust non-essential categories before you continue browsing.
If you later change your mind, you can clear stored cookies at any time and revisit your preferences from the same browser controls. This will not affect your account itself, though you may need to log in again and reselect certain display options. We recommend checking your browser's help documentation if you are unsure where these settings live, since the exact menu names vary between Chrome, Firefox, Safari and others.
Cookies and Your Overall Experience
Cookies also play a quiet role in how comfortably our site works on a phone or tablet, alongside the responsive design itself. If you regularly play on the go, you may want to read more about our Woolbet mobile casino experience, since some display preferences are remembered through the same cookie mechanisms described here. The two topics are related but distinct: this page covers what we store and why, while our mobile page covers how the site behaves on smaller screens.
Cookies never process a deposit or a withdrawal directly, but session cookies do help keep your account details secure while you move between sections such as our Woolbet payment methods page and your account area. Treat this policy as the technical backbone that quietly supports the pages you actually visit, rather than a feature in its own right.
Why This Policy Matters to Canadian Players
Canadian visitors reach our site from a wide range of devices and browsers, and cookie rules can feel unfamiliar if you have not read a policy like this before. We keep our approach consistent regardless of where in Canada you are browsing from, applying the same categories and the same controls to every visitor. This consistency is part of treating every player fairly, whether you are exploring our live casino at Woolbet tables or simply reading about how the site works.
We update this policy occasionally as browsers change how they handle tracking technology, and as our own site evolves. Whenever we make a meaningful change, we revise the date on this page so returning visitors can tell that something has shifted. We encourage you to check back periodically rather than assuming the policy is fixed forever.